Effective Date: October 2025
YourMemoirJourney.com (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or enroll in our online courses.
1. Information We Collect
We collect information in the following ways:
- Information you provide: When you enroll in a course, create an account, or contact us, you may provide your name, email address, billing information, and other details required for enrollment.
- Automatically collected information: We use cookies, pixels, and analytics tools (such as Google Analytics and Microsoft Clarity) to analyze traffic and improve site performance. This may include data like your IP address, browser type, device info, and usage patterns.
2. Payment Information
All payments for courses are handled securely through Teachable’s payment processor (which may include Stripe or PayPal). We do not receive or store your full credit card or banking details.
3. How We Use Information
We use the data we collect to:
- Process your enrollment and provide course access
- Communicate with you about your account or course updates
- Improve course materials and website functionality
- Measure advertising performance and optimize marketing campaigns
4. Advertising and Remarketing
We may use Google Ads, Microsoft Advertising, and Facebook/Meta Ads to promote our courses. These platforms may use cookies or similar technologies to deliver relevant ads to users who have visited our site.
You can manage or opt out of personalized advertising:
- Google Ads Settings: https://adssettings.google.com/
- Bing Ads opt-out: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
- Meta Ads preferences: https://www.facebook.com/adpreferences/ad_settings
5. Data Sharing
We may share limited data with:
- Teachable, which hosts our courses and processes payments
- Analytics and advertising providers (Google, Microsoft, Meta)
- Email and hosting services for operational purposes
These providers are contractually required to handle your data securely and only for the purposes specified.
We do not sell or rent personal information to third parties.
6. Cookies
Cookies help us understand site usage and deliver relevant content and ads. You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly.
7. Data Security
We take reasonable steps to protect your personal data, but no online platform can guarantee 100% security. Teachable and our service providers use industry-standard safeguards to protect information during processing and storage.
8. Your Rights and Choices
You can:
- Access or correct your information by contacting us
- Opt out of marketing communications at any time
- Manage cookie settings through your browser
9. Policy Updates
We may modify this Privacy Policy periodically. The updated version will be posted here with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
admin@yourmemoirjourney.com